1. Service Delivery Manual
  2. Training
  3. Access-needs-introduction

Access needs awareness: an introduction

This course will give you an overview of accessibility and why services must meet access needs.

What you’ll learn

You’ll learn about:

  • the number of people with access needs
  • what’s meant by accessibility and access needs
  • motivations for meeting access needs
  • experiencing access needs
  • conducting heuristic reviews

They’ll also be a case study exercise.

Who can attend

Contractors or civil servants working in Home Office Digital, Data and Technology.

How to prepare 

You’ll need to be familiar with the Digital Service Standard.   

Dates 

We run workshops when there are enough people to attend. 

Course location 

Any Home Office location. 

How to book 

Email accessneeds@digital.homeoffice.gov.uk for more information or to book. 

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For more information

Email CentreOfExcellenceCentral@digital.homeoffice.gov.uk for more information, to talk to a subject matter expert, or to book.