1. Service Delivery Manual
  2. Guidance-tools
  3. Research

User research repository

A repository of research assets from other projects to help you understand your users, their needs and the problems they might encounter.

Email CentreOfExcellenceCentral@digital.homeoffice.gov.uk to get access.

Read about how we approach user research at the Home Office in these guides:

You can find out about the training we offer in the user research training section and get more guidance from our user research blogs.